FAQ's

Hours

We are thrilled that you have chosen our Spirit Shop! We have some great news for you - our online web sales are available 24/7, so you can shop anytime, anywhere!

That's not all. We also organize several on-site sales throughout the year, and you can find all exciting dates for these events by clicking on the upcoming on-site sales events on the homepage of our website and checking IWA's Weekly Word. We can't wait to see you soon!

Payment Options

We are pleased to inform you that we accept all major credit and debit cards for purchases made on our website.

Additionally, we offer the convenience of credit/debit cards, checks, and cash at our on-site sales.

Return/Exchange Policy

WHAT IS YOUR RETURN POLICY?

We gladly refund any unused or unworn item bought during the current school year.  

Online orders may either be returned to the IWA reception desk or mailed back to the school,  please specify "attn: Spirit Shop Refund" on package. 

Credit/Debit card refunds will be issued back to card used for purchase. Cash/check purchases will be refunded in cash during on location Spirit Shop sales only.

Refunds will appear in your account 7-10 business days after merchandise charge appears in your account.